This idea has two parts to it:
1) Enhancement
After using SYNCHRO and deploying it for many projects, we realise the pressing need for the following to be available:
Notification once a form is overdue
Notification to apply to eveyone in the CC list/multi-assignees
Notification to be sent to Form Creator when form is Closed/Voided
2) Customisability
We understand that there is a default notification settings for all SYNCHRO users. What we want is the ability to customise these settings, if the project team demands that we stray away from the default due to project requirements.
Please see the following examples
Customise occurence of notification for overdue forms (e.g. 7 days before overdue, and everyday once designated overdue)
Customise if CC list/multi-assignees are to receive notification when the form changes state
Customise if notifications should be provided to certain groups (e.g. Form Creator, Assigned To, CC List etc.)
Customise if notifications can be fixed to certain user roles/users when the form is overdue or when the form is closed
Thank you for your idea. We will consider it as we start working on updates to the forms workflows.
The Digest email idea has been spun off into it's own idea since it is a little different than the items listed above:
Digest Email idea: https://construction.ideas.aha.io/ideas/CSPM-I-1244
Additional suggestions:
Define when notifications are sent. (e.g. only at specific workflow steps.)
Option to setup a "Digest" email that groups all notification into a single email (Once a day/week). This will stop the overwhelming number of emails that occur on large projects.
Hi Bentley, is there any update on this idea? I would find it very useful to be able to customise the email notifications from SYNCHRO.