Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Planned
Workspace SYNCHRO Control
Created by David Dudek
Created on Sep 4, 2025

Improving behavior in SYNCHRO Filtering on Work Screen

Current Filtering Behavior in SYNCHRO Work Screen

At present, when users attempt to filter on the Work Screen in SYNCHRO, they must manually click back into the white input box (e.g., next to "Closed") for the filter to activate. This behavior is unintuitive and inconsistent with most other systems, where pressing "Enter" or clicking outside the field typically applies the filter automatically.

Suggested Improvement

To enhance usability and reduce confusion, consider adding a clearly visible "Filter" button to the right of the dropdown. This would provide users with a more familiar and explicit way to apply filters.


See Pic for Example

  • Asbjørn Jon Ørrild
    Sep 24, 2025

    other possible solutions:

    Clear "Filter" Button

    • Add a visible and logically placed button next to the input field.

    • Make it clear to all user types how to apply the filter.

    • Optionally, include a tooltip: "Press Enter or click Filter to apply."

    Optional Activation on Tab/Blur

    • Consider triggering the filter when the user leaves the input field (on blur), if it does not disrupt the workflow.