Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Likely to implement
Workspace SYNCHRO Control
Categories Forms
Created by Kiril Tasev
Created on Mar 5, 2024

ability to escalate to forms via choice in drop down (or script)

provide ability to escalate to different forms via user choice in a drop down type control or through scripts action (which can be triggered by a drop down or other).

Example:

User raises an Issue form. describes the issue, provides additional information and photos. Sends for review to manager. Manager reviews the issue, categorises it through a DD and escalates it into an NCR, Outstanding works or Defect forms.

Additional functionality to mark set number of fields as required for the escalation to work (like mandatory to escalate).