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Status Will not implement
Workspace SYNCHRO Control
Categories Models
Created by Shaohua Guan
Created on Sep 7, 2021

Model status available on Field but not on Control

The Subject is self-explanatory. I’ve attached two screenshots for reference.

It is because of the number of 3D geometries assigned to the task that causes the error. Please investigate.


  • ADMIN RESPONSE
    Oct 30, 2021

    Thanks for submitting the idea. Unfortunately neither screenshots came through, and no access to the data was provided after we reached out to you last time.

    We are happy to look into the issue if more info can be provided. Please feel free to raise the issue again through synchrosupport@bentley.com. Our technical support colleague can start the investigation and direct to the product team if the issue can be reproduced.


    Thank you!

  • Shaohua Guan
    Reply
    |
    Nov 2, 2021

    sure.

  • Jacqueline Chen
    Reply
    |
    Oct 14, 2021

    Hello Shaohua - the attachments didn't come through. For investigation please provide me access to the Control project.