Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Will not implement
Workspace SYNCHRO Field
Created by Paolomee Udani
Created on Feb 18, 2021

Synchro Field issues for Katerra - K3WV_BF

https://construction.bentley.com/e6692300-d81b-47ca-b8c5-e0f1f55a72d3/home

Hi Darius (and others),

Hopefully one of you can help.

User Katerra has a project K3WV_BF.

Two issues:

  1. I have iPad Pro and I am having issues with Download Model in Synchro Field. I keep getting an error “Error in loading schedule”. But, apparently, the user and Ryan are able to download model successfully.

  2. Both user and I have gone through the steps here to assign personnel to tasks for status update from Synchro Field. But none of us can see the assigned tasks.

https://communities.bentley.com/products/construction/w/construction__wiki/52613/preparing-data-in-synchro-4d-pro-for-resource-status-updates-in-synchro-field

I have added Darius and Jacqueline to the projects. Email thread below may provide you some more insight – I do find it odd that this project has 69k resources.

Regards,

Paolomee

  • Admin
    Jacqueline Chen
    Reply
    |
    Feb 22, 2021
    Consultant mentioned that the issue had been resolved!